Telehealth is Here

Remote Healthcare to Help You Feel Better Faster

Simple and Convenient to Use

Our telehealth visits enable you to safely have an appointment with a provider in the comfort of your home by clicking on a link to join them for a video call. Like an in-person visit, our provider can address your concerns and questions. 

Frequently Asked Questions

Do I need to sign up for an account?

No. As a patient, you don't need to create an account with us to see a healthcare professional. Simply book an appointment, register your details, and click on a link to hop into the call at the scheduled time.

Can I book a same-day appointment?

Yes. Online visits are open for immediate appointments during Telehealth hours.

Will I need to download any software or app?

No. Our Telehealth platform requires only an internet browser and sustained internet connection. No downloads or apps necessary.

What conditions can I get treated for via Telehealth?

We can treat many conditions based on the conversation our healthcare professional has with you regarding how you are feeling and your health history. Here are just a few examples:

  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Ear problems
  • Fever
  • Flu
  • Headache
  • Insect bites
  • Nausea
  • Pink eye
  • Rash
  • Sinus infections
  • Sore throats
  • Urinary problems / UTI
  • Vomiting
How much will it cost?

Telehealth appointments are typically covered by your regular health insurance. That means that you’ll be charged the same co-pay as an in-person visit. If you don’t have insurance, the self-pay option is $49. Note that many insurance carriers have waived the co-pay for Telehealth during the COVID-19 pandemic, so there may be no out of pocket expense for you.

Telehealth Process

1. Make an appointment by clicking a button below.

Mississippi Appointment

Alabama Appointment

2. Fill out some basic information on a Patient Registration Form and schedule your appointment for your preferred date and time. Then hit submit.

3. You will receive a link to connect via your device to a member of our TrustCare Health team at your appointment time. If we need additional information, such as insurance or payment, you will be asked to provide this before connecting with your healthcare professional. (Link will be sent 10 to 15 minutes prior to your scheduled appointment time.)

*A Telehealth visit is covered by most insurance plans. If you are paying yourself, the visit is $49.

Private and Secure

All data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements.

If you have Telehealth questions you would like answered before you make an appointment, email us at [email protected].