Frequently Asked Questions
There’s no limit to the number of employees you have or the size of your company. Any business is eligible to add TrustCare+ as a membership option.
Our goal is less than 5 minutes, but your membership will put you at the front of any line!
Clinic hours are weekdays from 8AM – 8PM, Saturday 9AM – 5PM and Sunday 1PM – 7PM.
We have board-certified physicians, nurse practitioners and physician assistants on staff to help with any of your team’s medical needs.
TrustCare+ does not replace insurance, but it is a fantastic perk for employees which can make frequent types of care more convenient, transparent, and affordable. Memberships help get your team the care they need fast, so they can get back to work even faster. It also provides ongoing care that your insurance doesn’t provide which can be a great retention strategy. Our team would be happy to walk through all the benefits. Just reach out here.
We don’t serve markets outside of our clinic territories (Mississippi and Alabama) at this time. Employees who live in one of our markets can chat with our Care Team from anywhere and have the ability to book in-person appointments at a clinic near them.
Yes. Our memberships are not based on any existing medical issues or conditions.
Send an email to [email protected] with each additional member’s name, date of birth and phone number and we’ll get them set up.
Absolutely. We treat our members like family, and they always get priority.
TrustCare+ comes with hundreds of discounts on prescriptions with TrustCare Rx.
The more the healthier! If employees are interested in adding children to their plan or if you’re interested adding your employee’s spouse and children, talk with our team about custom plan options by filling out a form here. We’ll be happy to custom build a plan to meet your team’s needs at no additional cost.